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Terms of Use

Last updated: June 2026

Acceptance

By using jayatiara.com or purchasing from our shop, you agree to these terms.

Products and orders

All products are handcrafted and made to order where specified. Product colours may vary slightly from photographs due to screen differences and the nature of handmade materials. We reserve the right to refuse or cancel orders at our discretion.

Shipping and delivery

Estimated delivery times are provided at checkout and are not guaranteed. We are not responsible for delays caused by carriers or customs. Risk of loss transfers to you upon dispatch.

Returns and refunds

We accept returns for damaged or defective items within 14 days of delivery. Custom or personalised items cannot be returned unless faulty. Please contact us before returning any item. Refunds are issued to the original payment method.

Intellectual property

All designs, photographs and content on this site are the property of JayaTiara CraftZ and may not be reproduced without written permission.

Limitation of liability

To the extent permitted by Australian consumer law, our liability is limited to the value of the product purchased. We are not liable for indirect or consequential loss.

Australian Consumer Law

Nothing in these terms limits your rights under the Australian Consumer Law, including guarantees that goods are of acceptable quality and fit for purpose.

Governing law

These terms are governed by the laws of New South Wales, Australia.