Privacy Policy

Who we are

JayaTiara CraftZ is an Australian handcraft and artisan goods studio. We operate at jayatiara.com and our online shop at shop.jayatiara.com. For privacy enquiries contact us at the email listed on our contact page.

Information we collect

When you place an order or contact us, we collect personal information such as your name, email address, shipping address, and phone number. We collect only what is necessary to fulfil your order or respond to your enquiry.

How we use your information

We use your personal information to process and ship orders, communicate about your order status, respond to enquiries, and — only with your consent — send updates about new products or studio news. We do not sell or share your personal information with third parties except as required to fulfil your order (for example, shipping carriers or payment processors).

Payment security

Payment processing is handled by our secure payment provider. We do not store your full credit card details on our systems.

Cookies and analytics

Our website uses cookies and analytics tools to understand how visitors use the site. This data is aggregated and does not identify you personally. You can disable cookies in your browser.

Your rights

You have the right to access, correct or request deletion of any personal information we hold about you. You may also unsubscribe from marketing communications at any time. Contact us through our contact page to make a request.

If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner.

Changes

We may update this policy from time to time. The current version will always be available on this page.